Skip to content
ITAV
Engineering Academy
Troubleshooting mode
intermediate

Screen: powered-off display

Symptom: The HDMI chain is configured, but the TV remains black.

  • Keep all seeded equipment and the microphone → DSP → speaker and PC → matrix → screen signal paths.
  • Keep the microphone at 48 kHz, PoE supply enabled and protected-content requirements unchanged.

Success checks

  • Hidden until resolved
  • Microphone reaches speaker without echo or clipping
  • Touch-panel action reaches its target
  • Microphone keeps 48 kHz and its required PoE supply
  • Original sources, equipment and conference reference retained
Evidence: 0 diagnostic commands · 0 config changes

Finish unlocks when every check passes in the simulator.

Link upeth0Gi0/1Link upeth0Gi0/2Link upeth0Gi0/3Link upeth0Gi0/4Room-Screen: Device power is off.eth0Gi0/5Link upeth0Gi0/6Link upeth0Gi0/7HDMILink uphdmi-1hdmi-1HDMIRoom-Screen: Device power is off.hdmi-2hdmi-1Speaker cable / PhoenixLink upphoenix-1phoenix-1HDMI CEC / ARCRoom-Screen: Device power is off.hdmi-1hdmi-2
Link / device state
Up / healthy
Warning (e.g. VLAN mismatch)
Down / no link
Device error

Simulated console. Commands read the current lab state. Type help.

Room-Screen>
Sign in to save conversations