Troubleshooting mode
intermediate
Q-SYS: the wrong Dante receive channel
Symptom: Q-SYS discovers the Shure microphone but receives a channel that does not exist.
- Keep all seeded equipment and the microphone → DSP → speaker and PC → matrix → screen signal paths.
- Keep the microphone at 48 kHz, PoE supply enabled and protected-content requirements unchanged.
Success checks
- Screen has a healthy video path
- Hidden until resolved
- Touch-panel action reaches its target
- Microphone keeps 48 kHz and its required PoE supply
- Original sources, equipment and conference reference retained
Evidence: 0 diagnostic commands · 0 config changes
Finish unlocks when every check passes in the simulator.
3 errors · 0 warnings
Link / device state
Up / healthy
Warning (e.g. VLAN mismatch)
Down / no link
Device error
Simulated console. Commands read the current lab state. Type help.